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Privacy statement

Last updated: January 01, 2013

JNS iStore knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting JNS iStore, you are accepting the practices described in this Privacy Notice.

WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES MERCHANT DOES JNS ISTORE GATHER?

The information we learn from customers helps us personalize and continually improve your shopping experience at JNS iStore. Here are the types of information we gather.

INFORMATION YOU GIVE US:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

AUTOMATIC INFORMATION:

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from JNS iStore if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Information from Other Sources: We might receive information about you from other sources and add it to our account information. Click here to see examples of the information we receive.

WHAT ABOUT COOKIES?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of JNS iStore's features, and we recommend that you leave them turned on.

DOES JNS ISTORE SHARE THE INFORMATION IT RECEIVES?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information with subsidiaries of JNS iStore that place controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice and as described below.

AFFILIATED BUSINESS WE DO NOT CONTROL:

We work closely with our affiliated businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.

AGENTS:

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: Sometimes we send offers to selected groups of JNS iStore customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please email us or unsubscribe when information is sent to you to let us know.

BUSINESS TRANSFERS:

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that JNS iStore, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of JNS iStore and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of JNS iStore, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

HOW SECURE IS THE INFORMATION ABOUT ME?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Plus we utilize PayPal in our transaction process, please visit their site for Secure Sockets Layer (SSL) information, http://www.paypal.com.  We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.  It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

WHICH INFORMATION CAN I ACCESS?

JNS iStore gives you access to a broad range of information about your account and your interactions with JNS iStore for the limited purpose of viewing and, in certain cases, updating that information.

WHAT CHOICES DO I HAVE?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such JNS iStore features.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use such important features if you do not use cookies.

CHILDREN:

JNS iStore does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use JNS iStore only with the involvement of a parent or guardian.

INFORMATION YOU GIVE US:

You provide most of the information when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through JNS iStore or one of our third-party sellers; purchase; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in some of our settings; e-mail addresses of friends and other people; content of reviews and e-mails to us; personal description and financial information, including Social Security and driver's license numbers.

AUTOMATIC INFORMATION:

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features beneficial to your current session. The full Uniform Resource Locator (URL) through, and from our Web site, including date and time; cookie number; products you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

INFORMATION FROM OTHER SOURCES:

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features search results and links, including paid listings.

INFORMATION YOU CAN ACCESS:

Examples of information you can access easily at JNS iStore include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password and other account information); payment settings (including credit card information and gift certificate); e-mail notification settings.

BULK DISCOUNTS

We may offer additional discounts on large orders of a single product or service or on large orders of many individual titles.If you will be making large quantity purchases, please contact JNS iStore for our Wholesale Membership (free sign-up, no monthly fees). When you are logged in to your account and browsing the Merchant Monger store, any items that will have special bulk pricing will display the discount pricing under the Detailed Description area.If you hold a resale license, please contact JNS iStore for a Wholesale (Resale) Membership (free sign-up, no monthly fees).Proper identification and a copy of your resale license will be required.

Also, please note that the availability listings on our Web site are intended for single-copy orders. Orders for many copies of the same item may take longer to assemble. When you fill out our order form, it may include estimated date of shipment displayed on the final page, just before you submit your order. If there is some doubt or concern about a time sensitive order, please contact JNS iStore , the vendor, supplier or manufacturer for an estimated timeline.

SURCHARGES

Oversized and extremely heavy items are marked on their product detail pages as requiring a special surcharge. The surcharge varies depending on the size and weight of the item. Special-order items may incur an additional charge per item due to the additional labor required in ordering this item(s) directly from the Supplier, Manufacturer or Publisher. Both of these charges will be included in the Shipping & Handling subtotal of your order.

CONFIRMING PRICES

Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your cart and the time you purchase it. Some discounts are limited-time offers. Also, as the discount we are able to offer for any item is dependent upon its availability, Merchant Monger's price will necessarily change on occasion.We currently have no price guarantee policy, nor do we offer refunds because an item went on sale recently after purchase. With respect to items sold by Merchant Monger, we cannot confirm the price of an item until you order. If the product(s) or service(s) are offered by a Third Party Member or Merchant Member then we charge your credit card when you place your order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do the following:

  • Correct the price and we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Merchant Monger. Your purchases from third-party sellers using Merchant Monger Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.